Terms of Service
Please read these terms carefully before using our services. By using TechTera, you agree to these terms.
Last updated: December 15, 2024
Welcome to TechTera
These Terms of Service ("Terms") govern your use of TechTera's website and services. These Terms apply to all visitors, users, and others who access or use our service. By accessing or using our service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access our service.
Important Notice
Please read these terms carefully and ensure you understand them before using our services. If you have any questions about these terms, please contact us before proceeding.
Agreement to Terms
By accessing and using TechTera's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Eligibility
You must be at least 18 years old to use our services. By using our website, you represent and warrant that you are at least 18 years of age and have the right, authority, and capacity to enter into this agreement.
Modifications
We reserve the right to change these terms of service at any time. Changes will be effective immediately upon posting on our website. Your continued use of the service after such modifications will constitute acknowledgment and agreement of the modified terms.
E-commerce Platform
TechTera provides an online e-commerce platform that allows users to browse, purchase, and receive various technology products including electronics, gadgets, accessories, and related items.
Service Availability
We strive to maintain continuous service availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any aspect of our service at any time without notice.
Geographic Limitations
Our services are primarily intended for users located in India. We may restrict access from other locations at our discretion.
Account Creation
To access certain features of our service, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process.
Account Security
You are responsible for safeguarding the password and for maintaining the confidentiality of your account. You agree to notify us immediately of any unauthorized use of your account.
Account Termination
We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to violation of these terms, fraudulent activity, or misuse of our services.
Order Acceptance
All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information, or suspected fraudulent activity.
Pricing
All prices are listed in Indian Rupees (INR) and are subject to change without notice. We strive to display accurate pricing, but errors may occur. In case of pricing errors, we reserve the right to cancel orders.
Payment Processing
Payment must be received by us before shipment of any products. We accept various payment methods including credit cards, debit cards, net banking, and digital wallets. All transactions are processed securely.
Taxes and Fees
You are responsible for all applicable taxes, duties, and fees associated with your purchase. These may be calculated and charged at checkout based on your shipping address.
Delivery Timeframes
We aim to deliver products within the estimated timeframes provided at checkout. However, delivery times are estimates and may vary due to factors beyond our control.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout. We offer free shipping on orders above certain thresholds as specified on our website.
Risk of Loss
Risk of loss and title for products purchased from us pass to you upon delivery to the carrier. We are not responsible for packages lost or damaged during shipping.
Delivery Attempts
Our delivery partners will attempt delivery as per the provided address. Failed delivery attempts due to incorrect address information or recipient unavailability may result in return to sender charges.
Return Policy
We offer a 30-day return policy for most products. Items must be in original condition with all accessories and packaging. Certain categories like personal care items may have different return policies.
Return Process
To initiate a return, contact our customer service team or use your account dashboard. We will provide return instructions and arrange pickup where applicable.
Refund Processing
Refunds will be processed to your original payment method within 5-7 business days after we receive and inspect the returned item. Processing time may vary by payment method.
Non-Returnable Items
Certain items cannot be returned for health and safety reasons, including but not limited to personal care products, consumables, and customized items.
Our Content
All content on our website, including text, graphics, logos, images, and software, is the property of TechTera or its content suppliers and is protected by intellectual property laws.
User Content
By submitting content to our website (such as reviews or comments), you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and display such content.
Prohibited Use
You may not reproduce, distribute, modify, or create derivative works of our content without our express written permission. Commercial use of our content is strictly prohibited.
User Responsibilities
You agree not to use our service for any unlawful purpose or in any way that could damage, disable, overburden, or impair our service or interfere with any other party's use of our service.
Prohibited Activities
Prohibited activities include but are not limited to: attempting to gain unauthorized access to our systems, transmitting viruses or malicious code, engaging in fraudulent activities, or violating any applicable laws.
Content Guidelines
When submitting content, you agree not to post material that is defamatory, obscene, harassing, threatening, or that violates any third party's rights.
Service Disclaimer
Our service is provided 'as is' and 'as available' without any warranties of any kind, either express or implied. We do not warrant that our service will be uninterrupted, error-free, or completely secure.
Product Information
We strive to provide accurate product information, but we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free.
Limitation of Liability
In no event shall TechTera be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our service.
User Indemnification
You agree to indemnify, defend, and hold harmless TechTera and its officers, directors, employees, and agents from any claims, damages, losses, and expenses arising out of your use of our service or violation of these terms.
Third-Party Claims
This indemnification includes claims arising from your violation of any third party's rights, including intellectual property rights, privacy rights, or any applicable laws.
Applicable Law
These terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Jurisdiction
Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.
Alternative Dispute Resolution
We encourage resolution of disputes through direct communication. If necessary, disputes may be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 2015.
Entire Agreement
These terms constitute the entire agreement between you and TechTera regarding your use of our service and supersede all prior agreements and understandings.
Severability
If any provision of these terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
Waiver
Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.
Assignment
You may not assign or transfer your rights under these terms without our prior written consent. We may assign our rights and obligations under these terms without restriction.
Questions About These Terms?
If you have any questions about these Terms of Service, please don't hesitate to contact us.
Email Us
legal@techtera.com
Call Us
+91 9643838255
Techtera Infomech Private Limited
104, Skipper Corner(88) Nehru Place, New Delhi, delhi, Delhi 110019
CIN: U46511DL2023PTC414992