Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: December 15, 2024
Our Commitment to Your Privacy
At TechTera, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website, you consent to the practices described in this policy.
Quick Summary
- • We collect information to provide and improve our services
- • We never sell your personal information to third parties
- • You have control over your data and can request changes or deletion
- • We use industry-standard security measures to protect your information
- • We're transparent about how we use cookies and tracking technologies
Personal Information
We collect personal information that you voluntarily provide to us when you register on our website, make a purchase, subscribe to our newsletter, or contact us. This may include your name, email address, phone number, billing and shipping addresses, payment information, and demographic information.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We also collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and information about how you interact with our site.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Service Provision
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions.
Communication
We may use your information to communicate with you about products, services, offers, promotions, and events, and provide news and information we think will be of interest to you (in accordance with your marketing preferences).
Personalization
We use your information to personalize your experience on our website, including showing you content and product recommendations that we think you might like.
Legal Compliance
We may use your information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal processes.
Service Providers
We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, such as payment processing, shipping, and customer service.
Business Transfers
If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
Legal Requirements
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
Consent
We may share your information for any other purpose with your consent.
Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, and regular security assessments.
Payment Security
All payment information is encrypted and transmitted securely. We do not store complete payment card information on our servers. Payment processing is handled by certified payment processors who maintain PCI DSS compliance.
Data Breach Response
In the event of a data breach that affects your personal information, we will notify you and relevant authorities in accordance with applicable law and take appropriate steps to mitigate any potential harm.
Retention Period
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Account Information
If you have an account with us, we will retain your account information until you delete your account or request that we delete it.
Transaction Records
We may retain transaction and order information for accounting, tax, and legal purposes for up to 7 years or as required by applicable law.
Access and Update
You have the right to access, update, or delete your personal information. You can do this by logging into your account or contacting us directly.
Marketing Communications
You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails or by contacting us. Please note that you may still receive transactional emails related to your account or orders.
Cookies
You can control and manage cookies in various ways. Most browsers allow you to refuse cookies or delete certain cookies. You can also use browser plugins to manage cookies.
Data Portability
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
Payment Processors
We use third-party payment processors to handle payment transactions. These processors have their own privacy policies and terms of service.
Analytics Services
We use analytics services like Google Analytics to understand how our website is used. These services may collect information about your use of our website and other websites.
Social Media
Our website may contain links to social media platforms. These platforms have their own privacy policies, and we are not responsible for their practices.
Age Restriction
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are under 18, please do not provide any information on our website.
Parental Consent
If we learn that we have collected personal information from a child under 18 without verification of parental consent, we will delete that information as quickly as possible.
Data Location
Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws.
Safeguards
When we transfer your information internationally, we implement appropriate safeguards to protect your information, including standard contractual clauses and adequacy decisions.
Updates
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the 'Last Updated' date.
Continued Use
Your continued use of our services after any changes indicates your acceptance of the updated privacy policy.
Questions About Our Privacy Policy?
If you have any questions about this Privacy Policy or our privacy practices, please contact us using the information below.
Email Us
privacy@techtera.com
Call Us
+91 9643838255
Techtera Infomech Private Limited
104, Skipper Corner(88) Nehru Place, New Delhi, delhi, Delhi 110019
CIN: U46511DL2023PTC414992